Terms And Conditions
Terms And Conditions
PAYMENT AND DELIVERY
We Use Klarna checkout. Karlnas services are different in different countries. While you're in the checkout you can select yor specific country and see the different payment options there. Payment throu credit card are valid for all selectable countires.
read more about Klarna at Klarna.com and their terms here
Please enter your mobile number when ordering for easy and quick notification via SMS. Notification is made otherwise by mail. When an order leaves our warehouse also sent an e-mail to the recipient by mail (Pacsoft online). In the email address shown your item is sent and a tracking number through which you can check where the item is located.
For orders within Sweden it's free shipping if you order for more then 700 sek. If your amount is less there will be a shipping charge of 69 sek.
FOR INTERNATIONAL SHIPMENTS AS FOLLOW, PLEASE SELECT "INTERNATIONAAL" IN THE TOP MENU BEFORE ORDERING.
For orders shipping to Finland and Denmark the cost is 15 EUR incl. VAT
For orders shipping to other countries in the EU the cost is 19 EUR incl. VAT.
For orders shipping to Norway the cost is 30 EUR excl. VAT.
For orders shipping to Switzerland and Åland the cost is 40 EUR excl. VAT.
For orders shipping to rest of the world the cost is 80 EUR excl. VAT.
RETURNS AND CLAIMS
You always have 14 days right of replacement / withdrawal of all the goods from the time you received the goods (ie when the package picked up by you at your delivery point or the letter / package come to your home). Textiles as sold per meter is an exception and can not be changed due the fabric is cut according to individual customer demand for different length.
Please contact us first to email@example.com prior to returning your item for information on how to complete it. We will then send you an return label (by mail or postage) to paste on the return package. If your order value are more then 600 sek we pay for the return, other wise it costs you 60 sek (within sweden). For orders outside Sweden the customer has to pay and arrange the return by them self.
If for some reason you have received the wrong item, please contact us at firstname.lastname@example.org we will help you to return the product. We are on course for return shipping.
Consumer Purchases of when you buy goods from us. Always check that the product is OK when you receive the goods. One can be as defects if the product has manufacturing defects or otherwise defective. It is important that you make a proper notification. Report any shipping damage directly to the shipper upon receipt of goods. Should the goods be damaged or otherwise defective or you received wrong item / wrong number so please contact us immediately. Contact us at email@example.com we'll help you. We account for shipping and send you an address card / waybill so that you can return free of charge the defective goods. Goods returned to cash on delivery is triggered not by us.